Questions
- How do I contact All American Baby Boutique?
- Do you Offer detailed product information?
- Do you offer Internation orders or shipping?
- What Shipping Carriers Do You Use?
- When will my order ship?
- Can I match colors produced by different manufacturers?
- My package hasn't arrived yet - can it be traced?
- Is there a restocking fee for return merchandise?
- What credit cards do you accept?
- Is my information kept private?
- What if I receive defective merchandise?
How do I contact All American Baby Boutique? TOP
You can either email us at admin@allamericanbabyboutique.com or you can call us or text us anytime at (561) 827-1975.
If you leave a message your call will be returned shortly.
Do you Offer detailed product information? TOP
Yes, product list including descriptions, product codes, and weights is available.
Do you offer Internation orders or shipping? TOP
No, currently we only sell and ship in the United States. NOTE: WE DO SHIP DOOPSY CLOTH DIAPERS AND INSERTS BUT CANADIAN SHIPPING FEE'S APPLY AND ARE NOTED.
What Shipping Carriers Do You Use? TOP
All orders are shipped via UPS or USPS.
When will my order ship? TOP
Orders normally ship within 24-48 hours, however some personalized or special order items may take 7-10 days. Special order items are indicated as such in our on-line catalog. Please make sure you are aware if an item is personalized or special order.
Can I match colors produced by different manufacturers? TOP
Normally colors of items from the same manufacturer will match, however, although some colors may be close from different manufacturers, never count on an exact color match.
My package hasn't arrived yet - can it be traced? TOP
Yes. Login to your account and click on Order Status for tracking information.
Is there a restocking fee for return merchandise? TOP
We charge a 15% restocking fee on any order returned, refused or considered undeliverable.
Also all custom tutu orders are non-refundable and once an order is placed it cannot be cancelled due to the nature of it being a custom order.
Holiday outfits, custom orders such as personalized outfits and gifts are final sales and cannot be returned unless the wrong outfit was shipped or it came in the wrong size / not what you originally ordered. In the event that the wrong size was sent or if personalization was incorrect on our part then we will send you an email with the address to return the outfit or item. We will refund your order 100% and a restocking fee will not apply.
What credit cards do you accept? TOP
We accept Visa, MasterCard, Discover and American Express at no additional charge to you. We also accept paypal payments. All orders must be pre-paid before they will ship.
Is my information kept private? TOP
Yes, Your personal information you provide will never be used by anyone not employed by All American Baby Boutique. Financial information that is collected is used only for the current order. If you have placed an order at All American Baby Boutique, we may from time to time use the email address you provided to send you updated information about products and offerings. If you do not wish to receive such updates you can remove your address from the mailing list.
What if I receive defective merchandise? TOP
All products are First Quality and sold as free of defects. If there is a defect with any item purchased from All American Baby Boutique, please contact us within 72 hours of receiving your order and describe the problem so we can make arrangements to resolve the problem.